Terms Of Service

Last Updated: 15 September 2025

Welcome to BugBug.ai (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our websites, hardware, software, applications, AI models, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You may use the Services only if you are at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into a binding contract. By using the Services, you represent and warrant that you meet these requirements.


2. Services

BugBug.ai provides AI-powered insect monitoring solutions, including hardware devices, software applications, and related support services. We may update, modify, suspend, or discontinue parts of the Services at any time, without prior notice.


3. Accounts

Certain features of the Services may require registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use of your account.


4. Acceptable Use

You agree not to:

  • Use the Services for unlawful, fraudulent, or harmful purposes.
  • Reverse engineer, decompile, or otherwise attempt to derive source code, algorithms, or underlying models.
  • Interfere with the operation or security of the Services.
  • Misuse data or content obtained through the Services.

We reserve the right to suspend or terminate access if you violate these restrictions.


5. Intellectual Property

All content, technology, hardware, software, AI models, algorithms, trademarks, and other intellectual property provided through the Services are owned by BugBug.ai or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services solely for their intended purpose, in accordance with these Terms.


6. Payment and Billing

If you purchase Services, you agree to pay all applicable fees as described at the time of purchase. Payments are non-refundable except as required by law or expressly stated otherwise. We may change pricing at any time, with notice.


7. Warranties and Disclaimers

The Services are provided “as is” and “as available.” BugBug.ai makes no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee uninterrupted or error-free operation, nor the absolute accuracy of insect detection or monitoring data. Your use of the Services is at your sole risk.


8. Limitation of Liability

To the maximum extent permitted by law, BugBug.ai shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to crop losses, data loss, or business interruption.

Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the greater of:
(a) the amount you paid to us in the 12 months preceding the claim, or
(b) USD $100.


9. Termination

We may suspend or terminate your access to the Services at any time, with or without cause. You may stop using the Services at any time. Termination does not relieve you of any payment obligations accrued prior to termination.


10. Privacy

Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.


11. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our website or by other means. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.


12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Wisconsin, and you consent to the jurisdiction of such courts.


13. Contact Us

If you have questions about these Terms, please contact us at:

BugBug.ai
Bristol, United Kingdom
Email: hello@bugbug.ai